COMPOSITION

OUTER SHELL

95% cotton
5% elastane

CARE

Caring for your garments to extend their useful life. Lower temperature washes and delicate spin cycles are gentler on garments and help to protect the color, shape and structure of the fabric.

Clothing Care Guide

Machine wash up to 30ºc gentle cycle
Do not use bleach
Iron at a maximum of 110ºc
dry clean
Do not tumble dry

At Vadora, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please review our Refund & Return Policy below.

1. Eligibility for Returns

• Items must be returned within 14 days of delivery.
  
• Returned items must be unused, unworn, unwashed, and in the same condition you received them, with all original tags and packaging intact.
  
• Items that are damaged, used, or missing tags are not eligible for a refund or exchange.
  

2. Non-Returnable Items

The following items cannot be returned or refunded:

• Sale items or discounted products.
  
• Gift cards.
  
• Accessories given as free gifts.
  

3. Refund Process

• Once we receive and inspect your return, we will notify you by email.
  
• If approved, your refund will be processed to your original payment method within 7–14 business days.
  
• Shipping costs are non-refundable. Customers are responsible for return shipping costs unless the product was defective or incorrect.
  

4. Exchanges

• We only replace items if they are defective or damaged.
  
• If you need an exchange for the same item, please contact us before sending your item back.
  

5. Order Cancellations

• Orders can be cancelled within 24 hours of purchase if they have not yet been shipped.
  
• Once shipped, the standard return process applies.
  

6. Contact Information

For questions regarding returns or refunds, please contact us at:
support@vadorabasics.com

At Vadora, we aim to deliver your orders quickly and securely. Please review our shipping policy below:

1. Processing Time

• Orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Rates & Delivery Times

• Shipping rates are calculated at checkout based on your location.
• Standard delivery within Egypt typically takes 3–7 business days.
• Delivery times may vary depending on your region and courier service.

3. Order Tracking

• Once your order is shipped, you will receive a confirmation email with tracking details.
• You can use the tracking number provided to monitor the status of your shipment.

4. Delays

• We are not responsible for shipping delays caused by courier companies, customs, or unforeseen circumstances.
• However, we will do our best to support you in resolving any issues.

5. Incorrect Shipping Information

• Please ensure your shipping address is correct before completing your order.
• Vadora is not responsible for packages lost or delayed due to incorrect or incomplete addresses.

6. International Shipping

• Currently, we only ship within Egypt. (If you plan to expand later, this can be updated.)

7. Contact Information

• For any shipping-related questions, please contact us at:
  support@vadorabasics.com